Knowledge Base
Before contacting a technical support representative, try searching for a solution to your problem in our knowledge base. The knowledge base provides the answers to a wide variety of issues.
Downloads
Visit our Downloads page to obtain downloads, printable information and tutorials for Media-X products. This section will be updated with new information from time to time, so keep checking back! If you have questions or suggestions, feel free to email us at info@media-x.com.
Submit
If you have a current support contract and have a problem that you can’t resolve by consulting the online resources, please submit an online support request.
Training
We are excited to provide new training opportunities for teachers and administrators. Choose between on-site or virtual training. Please email us at sales@media-x.com to find out more information about training options at Media-X Systems.
If you’d like to request more information, there is a request form you can fill out in our Contact section.
All users of Media-X products have unlimited access to electronic technical support both through our ticketing system accessible within our applications and through helpdesk.media-x.com
or support@media-x.com.
In addition, all users have access to the online resources, i.e. manuals, quick start documents, web-based movies, slide shows and/or tutorials.
For more information, or to contact a representative to discuss your support agreement, please click
sales@media-x.com.
