All users of Media-X products have unlimited access to electronic technical support through our ticketing system accessible within the application and through
helpdesk.media-x.com
or
support@media-x.com.
In addition, all users have access to the online resources, i.e. manuals, quick start documents, web-based movies, slide shows and/or tutorials.
For more information, or to contact a representative to discuss your support agreement, please click
sales@media-x.com.
Support >
Support
Get Help
If you have a current support contract and have a problem that you can't resolve by consulting the online resources, please submit an online support request.
Knowledge Base
Before contacting a technical support representative, try searching for a solution to your problem in our knowledge base.
The knowledge base provides the answers to a wide variety of issues.
Online Resources
Visit the Online Resources section to obtain downloads, printable information and tutorials for Media-X products.
This section will be updated with new information from time to time, so keep checking back!
If you have questions or suggestions, feel free to email us at info@media-x.com.
Training
We are excited to provide new training opportunities for teachers and administrators. Choose between on-site or virtual training.
Click here to find out more information about training options at Media-X Systems.
If you'd like to request more information, there is a request form you can fill out in the Contact Us section.